Terms & Conditions

Last Updated: April 17, 2026

Welcome to Brandvexa. These Terms and Conditions outline the rules, responsibilities, and expectations that apply when using our website or purchasing our services. By engaging with Brandvexa, you agree to follow these terms to ensure smooth communication, reliable delivery, and professional collaboration.

These Terms apply to all services provided by Brandvexa, including logo design, branding design, graphic design, UI/UX design, website design, ecommerce development, social media design, and digital marketing services.

1. Service Overview

This section explains how our services operate, how projects are initiated, and how communication and timelines are managed throughout the project lifecycle.

1.1 Service Agreement

By hiring Brandvexa, clients agree to provide accurate project information and approve the project scope before work begins. All services are delivered according to selected packages or custom project agreements.

The following service agreement conditions apply to all projects, including:

• Clients must provide complete and accurate project details
• Project scope must be reviewed and approved before starting
• Additional work outside agreed scope may require extra charges
• Services follow professional industry standards
• Deliverables are created based on agreed requirements

1.2 Project Communication

Effective communication plays a key role in ensuring project success. Clients are expected to remain responsive and participate actively throughout the project.

Project communication expectations include the following:

• Communication will occur via email, WhatsApp, or approved platforms
• Clients must submit required materials on time
• Feedback delays may affect project timelines
• Approval delays may extend delivery schedules

1.3 Project Timeline

Project timelines depend on project complexity, revision cycles, and client responsiveness. Estimated timelines are provided before the project begins.

Project timeline conditions include the following:

• Timeline begins after initial payment confirmation
• Delivery time depends on project complexity
• Client delays extend project timelines
• Urgent projects may require additional fees

2. Revisions and Client Responsibilities

This section explains how revisions are handled and outlines the responsibilities clients must follow during the project process.

2.1 Revisions Policy

Revision support is provided according to the selected package. Minor changes are included within the package scope, while major modifications may require additional fees.

Revision policies include the following:

• Revision limits depend on the selected package
• Minor revisions are included within package limits
• Major design changes may require additional fees
• Additional revisions beyond limits may incur extra charges
• Final approval indicates project completion

2.2 Client Responsibilities

Clients are responsible for providing required materials and maintaining clear communication throughout the project lifecycle.

Client responsibilities include the following:

• Provide correct and complete project information
• Submit required content such as text or images
• Ensure content legality and copyright ownership
• Review and approve work promptly
• Maintain professional communication

3. Payments and Ownership

All projects follow a structured payment system designed to ensure commitment and timely delivery. Ownership rights are transferred only after full payment is completed.

3.1 Payment Requirement

Brandvexa follows a milestone-based payment structure to maintain workflow efficiency and resource allocation.

Payment requirements include the following:

• 50% payment is required before project begins
• Remaining 50% must be paid before final delivery
• Final files are delivered only after full payment
• Work will not begin without initial payment

3.2 Intellectual Property Rights

Ownership rights of final approved deliverables are transferred to clients only after full payment has been completed.

Intellectual property conditions include the following:

• Clients receive rights to final approved deliverables
• Brandvexa retains the right to display completed work in portfolio
• Source files are delivered after full payment
• Unpaid work remains property of Brandvexa

4. Confidentiality and Liability

Brandvexa respects client confidentiality and implements professional practices to protect sensitive project data.

4.1 Confidentiality

Client information and project materials remain confidential unless written consent is provided.

Confidentiality standards include the following:

• Client information is not shared without permission
• Confidential data remains protected
• NDA agreements are available upon request

4.2 Limitation of Liability

Brandvexa is not responsible for losses or damages caused by external factors beyond our control.

Limitation of liability conditions include the following:

• Loss of profits or business interruption
• Third-party software failures
• Hosting or server issues
• Client misuse of delivered materials

5. Termination and Policy Updates

Projects may be terminated under certain conditions, and policy updates may occur as services evolve.

5.1 Termination Policy

Projects may be terminated if terms are violated or collaboration becomes unmanageable.

Termination conditions include the following:

• Payments made after project start are non-refundable
• Work completed before termination may be delivered
• Termination does not remove payment obligations

5.2 Updates to Terms

We may update these Terms when necessary to reflect operational or legal changes.

Continued use of our services indicates acceptance of updated Terms.