Payment Policy
Last Updated: April 17, 2026
This Payment Policy explains how payments are handled at Brandvexa. Our payment structure is designed to ensure fair scheduling, proper resource allocation, and timely delivery of services. By purchasing our services, you agree to follow the payment terms outlined below.
This policy applies to all services provided by Brandvexa, including logo design, branding design, graphic design, UI/UX design, website design, ecommerce development, social media design, and digital marketing services.
1. Payment Structure
Brandvexa follows a milestone-based payment structure to maintain project efficiency and commitment from both parties. This ensures that resources are properly allocated and project schedules remain consistent.
1.1 Initial Payment Requirement
An initial payment is required before starting any project. This confirms project booking and allows us to allocate time and resources accordingly.
Initial payment conditions include the following:
• 50% of the total project cost must be paid before work begins
• Project scheduling starts only after payment confirmation
• No work will begin without receiving the initial payment
• Initial payment confirms acceptance of project terms
1.2 Remaining Payment
The remaining balance must be completed before final delivery of project files or services. This ensures that all payment obligations are fulfilled before transferring ownership.
Remaining payment requirements include the following:
• Remaining 50% payment must be completed before final delivery
• Final files will not be delivered without full payment
• Website or digital assets will not be launched until payment is complete
• Source files will be provided only after full payment
2. Accepted Payment Methods
Brandvexa accepts multiple payment methods to provide convenience for clients across different regions.
2.1 Available Payment Options
Clients can complete payments using trusted and widely accepted payment systems.
Accepted payment methods include the following:
- Payoneer
- Wise
- International Bank Transfer (SWIFT — The City Bank PLC)
- Remitly (Optional)
All transaction fees, currency conversion charges, and transfer costs charged by payment providers are the responsibility of the client.
2.2 Currency and Transaction Fees
Payments are generally processed in USD unless otherwise agreed. Clients are responsible for any transaction or currency conversion fees charged by payment providers.
Currency and transaction policies include the following:
• Payments are typically accepted in USD
• Currency conversion fees are paid by the client
• Bank or payment gateway charges are the client’s responsibility
• International transfer fees may apply
3. Late Payments and Delays
Timely payments are essential to maintain workflow continuity and project scheduling. Delayed payments may impact project timelines and delivery schedules.
3.1 Late Payment Policy
Late payments may result in project delays or temporary suspension of work until payment is received.
Late payment consequences include the following:
• Project work may be paused until payment is received
• Delivery timelines may be adjusted due to delayed payment
• Additional reactivation or delay fees may apply
• Continued delays may result in project suspension
4. Urgent or Express Services
Urgent or expedited services may require additional fees due to increased workload and priority scheduling.
4.1 Express Service Charges
Clients requesting urgent delivery services may be required to pay additional fees to prioritize their project.
Express service policies include the following:
• Urgent projects may include additional service charges
• Priority scheduling depends on project availability
• Express service timelines are subject to confirmation
• Payment for urgent services must be completed in advance
5. Payment Confirmation
Payment confirmation is required before proceeding to the next stage of the project.
5.1 Payment Verification
All payments must be verified before services begin or files are delivered.
Payment confirmation requirements include the following:
• Work begins only after payment confirmation
• Final delivery requires payment verification
• Clients must retain payment confirmation receipts
• Any payment disputes must be reported promptly
5.2 Updates to Terms
We may update these Terms when necessary to reflect operational or legal changes.
Continued use of our services indicates acceptance of updated Terms.
Termination conditions include the following:
• Payments made after project start are non-refundable
• Work completed before termination may be delivered
• Termination does not remove payment obligations
6. Contact Information
If you have questions about this Payment Policy, please contact us using the details below.
Our payment-related contact details include the following:
• Brandvexa
• Email: sales@brandvexa.com
• Website: www.brandvexa.com